Quality and Environmental Policy

The goals set by the management of Kostelar d.o.o., in collaboration with all employees, are to create an atmosphere of satisfaction, quality, productivity, and growth while preventing environmental pollution. We are committed to the continuous improvement of our environmental performance, managing risks associated with our raw materials, technologies, and processes, using resources and energy efficiently, and systematically addressing waste-related issues. These four “atmospheres” represent the foundation of our existence and the strategy we aim to communicate to all interested parties.

SATISFACTION at Kostelar d.o.o. means that we will create satisfaction for our customers, owners, employees, and the community through our knowledge, flexibility, and continuous improvement. To achieve an atmosphere of satisfaction and a sense of belonging to a community that understands its goals and the ways to achieve them, we will encourage all forms of innovation, communication, collaboration, and teamwork.

QUALITY means adhering to all customer and community requirements to ensure that our product meets these demands. We achieve this through the use of continuous improvement tools, allowing us to meet quality targets (internal and external PPM) and reduce waste, both at the individual and overall production levels.

PRODUCTIVITY is an indicator of the success of our processes. It is the responsibility of all employees to increase productivity while reducing production costs. Through well-developed processes, technical equipment, and training, we ensure a level of work productivity that meets the expectations of all stakeholders.

GROWTH of the company is the goal of management. To enable growth, management will invest in increasing employment, continuous education of our employees, and technical equipment. We are equally committed to expanding into new markets to achieve our set goals.

The management will regularly monitor and comply with legal regulations and other obligations to which we are committed. Kostelar has developed and maintains partnerships with suppliers, respecting mutual needs, expectations, and contractual obligations. We are also a social partner to the local community, striving to improve the quality of life for local residents while adhering to environmental protection regulations. We have also established partnerships with financial institutions that support and facilitate our growth. We are committed to fully respecting whistleblower protection laws. Additionally, our internal documents, well-known to all employees, clearly define a code of ethics that excludes discrimination of any kind and upholds anti-corruption principles. Compliance with the technical specifications of IATF 16949 and ISO 14001 is the foundation of all our activities, and we will strive for continuous improvement in these areas. We will ensure that our operations do not pollute the environment and that we create a safe working environment.

Pregrada, February 13, 2024

Director:
Tomislav Štruk